Privacy policy
Your privacy matters to us. This page explains what information we collect when you visit PetRankers or work with us, how we use it, and how we keep it safe. No confusing legal language, just a straight answer on how we handle your data.
By using our Services, you agree to the practices described in this policy. If you do not agree, please do not use our website or Services.
Changes to This Privacy Policy
We may update this Privacy Policy from time to time to reflect changes in our practices or for legal and operational reasons. When we do, we will update the “Last Updated” date at the top of this page. We encourage you to review this page periodically.
Information We Collect
Information You Provide Directly
When you interact with PetRankers, you may provide us with:
- Contact details including your name, email address, and phone number
- Business information including your grooming business name, location, and website URL
- Consultation or audit request details including the information you submit through our forms
- Communications including any messages, questions, or feedback you send us
Information Collected Automatically
When you visit our website, we may automatically collect certain usage data including:
- Device and browser information
- IP address and general location data
- Pages visited and time spent on our site
- Referral source (how you found us)
We use cookies and similar tracking technologies to collect this data. You can control cookie preferences through your browser settings.
Information from Third Parties
We may receive information about you from third-party tools and platforms we use to operate our business, including Google Analytics, CRM platforms, and scheduling tools.
How We Use Your Information
We use the information we collect to:
- Respond to your consultation requests and free SEO audit inquiries
- Deliver and manage the SEO services you have engaged us for
- Send service updates, reports, and communications related to your account
- Send marketing emails about our services (you can opt out at any time)
- Improve our website and service offerings
- Comply with legal obligations and protect our business interests
Cookies
We use cookies to improve your experience on our website and understand how visitors interact with our content. Cookies help us track which pages perform well and how leads reach our audit request form.
You can disable cookies through your browser settings. Note that doing so may affect certain functionality on our site.
We also recognize the Global Privacy Control (GPC) signal. If you enable GPC on your browser, we will treat it as a valid opt-out of targeted advertising for that browser or device.
Third-Party Links
Our website may contain links to third-party websites including Google, industry blogs, or partner resources. We are not responsible for the privacy practices of those sites. We encourage you to review the privacy policies of any third-party sites you visit.
Data Retention
We retain your personal information for as long as necessary to provide our services, maintain our business relationship, comply with legal obligations, and resolve any disputes. When your data is no longer needed, we securely delete or anonymize it.
Your Privacy Rights
Depending on where you are located, you may have the right to:
- Access the personal information we hold about you
- Request correction of inaccurate information
- Request deletion of your personal information
- Opt out of marketing communications
- Withdraw consent where we rely on it to process your data
- Lodge a complaint with your local data protection authority
To exercise any of these rights, contact us using the details below. We will respond in a timely manner and will not discriminate against you for making a request.
Children’s Privacy
Our Services are intended for business owners and professionals in the pet grooming industry. We do not knowingly collect personal information from anyone under the age of 18. If you believe a minor has submitted information to us, please contact us and we will delete it promptly.
Security
We take reasonable measures to protect your personal information from unauthorized access, use, or disclosure. However, no method of transmission over the internet is 100% secure. We recommend that you do not share sensitive information through unsecured channels.
International Users
If you are accessing our Services from outside the country where PetRankers is based, please be aware that your information may be transferred to and processed in a different country. We take steps to ensure your data is handled in accordance with applicable privacy laws.
Contact Us
If you have any questions about this Privacy Policy or want to exercise your privacy rights, please reach out:
Questions About Our Policy? Let’s Talk
Most agencies hide behind legal pages. We’d rather just talk to you directly.