Privacy policy

By using our Services, you agree to the practices described in this policy. If you do not agree, please do not use our website or Services.

1. Changes to This Privacy Policy

We may update this Privacy Policy from time to time to reflect changes in our practices or for legal and operational reasons. When we do, we will update the “Last Updated” date at the top of this page. We encourage you to review this page periodically.

2. Information We Collect

Information You Provide Directly

When you interact with PetRankers, you may provide us with:

• Contact details including your name, email address, and phone number
• Business information including your grooming business name, location, and website URL
• Consultation or audit request details including the information you submit through our forms
• Communications including any messages, questions, or feedback you send us

Information Collected Automatically

When you visit our website, we may automatically collect certain usage data including:

• Device and browser information
• IP address and general location data
• Pages visited and time spent on our site
• Referral source (how you found us)

We use cookies and similar tracking technologies to collect this data. You can control cookie preferences through your browser settings.

Information from Third Parties

We may receive information about you from third-party tools and platforms we use to operate our business, including Google Analytics, CRM platforms, and scheduling tools.

3. How We Use Your Information

We use the information we collect to:

• Respond to your consultation requests and free SEO audit inquiries
• Deliver and manage the SEO services you have engaged us for
• Send service updates, reports, and communications related to your account
• Send marketing emails about our services (you can opt out at any time)
• Improve our website and service offerings
• Comply with legal obligations and protect our business interests

4. How We Share Your Information

We do not sell your personal information. We may share your information with trusted third-party service providers who help us operate our business, including:

• Email and CRM platforms (e.g., for sending reports and communications)
• Scheduling tools (e.g., for booking consultations)
• Analytics platforms (e.g., for understanding website traffic)
• Cloud storage and project management tools

These providers are only permitted to use your information to perform services on our behalf and are required to keep it confidential.

We may also disclose your information if required by law, to protect our rights, or in connection with a business transfer such as a merger or acquisition.

5. Cookies

We use cookies to improve your experience on our website and understand how visitors interact with our content. Cookies help us track which pages perform well and how leads reach our audit request form.

You can disable cookies through your browser settings. Note that doing so may affect certain functionality on our site.

We also recognize the Global Privacy Control (GPC) signal. If you enable GPC on your browser, we will treat it as a valid opt-out of targeted advertising for that browser or device.

6. Third-Party Links

Our website may contain links to third-party websites including Google, industry blogs, or partner resources. We are not responsible for the privacy practices of those sites. We encourage you to review the privacy policies of any third-party sites you visit.

7. Data Retention

We retain your personal information for as long as necessary to provide our services, maintain our business relationship, comply with legal obligations, and resolve any disputes. When your data is no longer needed, we securely delete or anonymize it.

8. Your Privacy Rights

Depending on where you are located, you may have the right to:

• Access the personal information we hold about you
• Request correction of inaccurate information
• Request deletion of your personal information
• Opt out of marketing communications
• Withdraw consent where we rely on it to process your data
• Lodge a complaint with your local data protection authority

To exercise any of these rights, contact us using the details below. We will respond in a timely manner and will not discriminate against you for making a request.

9. Children’s Privacy

Our Services are intended for business owners and professionals in the pet grooming industry. We do not knowingly collect personal information from anyone under the age of 18. If you believe a minor has submitted information to us, please contact us and we will delete it promptly.

10. Security

We take reasonable measures to protect your personal information from unauthorized access, use, or disclosure. However, no method of transmission over the internet is 100% secure. We recommend that you do not share sensitive information through unsecured channels.

11. International Users

If you are accessing our Services from outside the country where PetRankers is based, please be aware that your information may be transferred to and processed in a different country. We take steps to ensure your data is handled in accordance with applicable privacy laws.

12. Contact Us

If you have any questions about this Privacy Policy or want to exercise your privacy rights, please reach out:

📧 Email:
🌐 Website: petrankers.com